Thank you for giving us the opportunity to help with your urological care. We aim to provide the highest quality urological service with regard to patient care and advice.
What to bring to your appointment.
- Medicare card
- Health Concession/ Pension Card
- Private Health Fund card
- Veteran’s Affairs Gold Card
- X-rays/ Ultrasounds/ CT scans relevant to your condition
A valid referral from your GP or specialist is required prior to your appointment.
Please be advised our policy is to ask for full payment of your account on the day of appointment
YOUR CLAIM TO MEDICARE CANNOT BE SUPPORTED WITHOUT A VALID REFERRAL.
Please supply your referral to our Receptionist prior to your appointment ( or check your current referral is valid). Please be advised the Medical Health act does not allow for referrals to be backdated.
PRIOR MEDICAL INFORMATION REQUIRED
Please provide a list of your current medications, allergies, past medical history and past surgical history. We include a form for you to complete if this information has not already been provided.
Please advise our staff when you present for an appointment if you require a sickness certificate. Prior notice is required to prepare your certificate before your consultation.
CANCELLATION of APPointments
Due to high demand for appointments, we request early notification if you are unable to attend for your appointment.
Please tell us
If you feel there is any way in which we can improve our service to you; or if there are any problems you would like to discuss, please tell our staff or your doctor.